Ivan FIBÍR
PROJECT MANAGEMENT IN DEBT COLLECTION, CONTACT CENTERS AND GDPR LEGISLATION
Collection department
Debt collection is a topic that greatly affects many people in our country. There are few companies that can rightly say they know how to do it.
If you want to know about your situation and get an independent opinion and/or recommendations, I am fully available to you.
Analysis and operation of the call center
With more than 20 years of experience in call centers, on customer lines, and in telephony, I can offer my experience and lead a constructive dialogue on the topics you care about and which you see as fundamental to increasing your company's efficiency in this area.
Consultation and realization
External cooperation brings many benefits. Cooperation can be both long-term and short-term. It can be tied to implementing and/or completing a particular project. Process and project management can be applied to any field and bring savings, whether financial or time.
GDPR legislation
I am able to analyse the current situation of all your processes and data
and suggest solutions to ensure compliance with European regulation.
The output is a document that describes the current situation of processing personal data and GDPR requirements and proposes solutions, recommendations for changing the current situation to reduce the risk of data leakage and setting in accordance with the GDPR regulation.
